Frederick Water Website Usability Survey

We are always looking for ways to improve the user experience when visiting our website. To help us, we have put together a short survey to learn why you visit, what you think works well, and what you think we need to improve. This survey will collect no personal information but may ask questions about demographics that can't be tied to any particular account or account holder, such as whether you own or rent your home and whether you have multiple accounts with us. We hope to use the information gained from this survey to streamline our website and social media presence to make it easier for you to get to the information and services you need.

This survey should take about 4 minutes to complete.